Error in the booting up

Hey friends Open Source, i have a problem with the Mycroft booting up.
When i start the program appear the error: ‘’ not.loaded Connection to mycroft dot a.i, failed, pairing code could not be fetched.
Check your internet connection and try again. ‘’
I have stable connection of internet.
How i solve this? Thanks very much.

Hi @ice_king & welcome!

How did you install Mycroft?
Do you have any errors in /var/log/mycroft/skills.log ?

I installed using the snap store, i use Ubuntu Deepin 20.10.
Yes, i have any errors here look :

2021-02-25 10:29:17.473 | ERROR | 479813 | mycroft.messagebus.client.client:on_error:128 | === ConnectionRefusedError(111, ‘Connection refused’) ===
Traceback (most recent call last):

and others.

The snap is not updated anymore, I recommend you to try the git installation or try the Docker images[1].

But from your logs, try to restart the mycroft_skills service.

[1] Docker Hub

I try, thanks for your help. :slight_smile:

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