# Trouble connecting Mark 1 to Wifi
**URL:** https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120
**Category:** This category is being retired - Support
**Created:** [July 16, 2020, 2:15am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120 "2020-07-16T02:15:38Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 16, 2020, 2:15am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/1 "2020-07-16T02:15:38Z")
HI this is a long belated cry for help. I have tried a WIFI dongle and trying to set it up the way your suppose to i cant use the dongle because I cant install necessary drivers and the mycroft.ai start page is taking to long to load can some one help me.
BTW!!! i am using a year old Mycroft mark 1 unit that I connected to the internet via ethernet but his placement was horrid.
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### Author:  [@Dominik](https://community.openconversational.ai/u/Dominik)
#### Post date: [July 16, 2020, 11:34am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/2 "2020-07-16T11:34:04Z")
Mark-I Wifi-setup use internal Wifi and it will not recognize the dongle during setup-phase. Regarding the drivers consider that Mark-I is still on Debian-Jessie, drivers for Stretch and Buster will probably not work.
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 16, 2020, 4:42pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/3 "2020-07-16T16:42:53Z")
WHAT ABOUT MY WIFI SET UP ISSUE. IT TAKES TO LONG TO LOAD
but thankyou for explaning the dongole issue
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### Author:  [@gez-mycroft](https://community.openconversational.ai/u/gez-mycroft)
#### Post date: [July 17, 2020, 3:17am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/4 "2020-07-17T03:17:02Z")
Hi there, I’ve bumped this to a new thread as it seems to be its own issue.
It sounds like you can successfully connect to the MYCROFT network, but start.mycroft.ai is not loading properly when you are connected is that right?
How far away is the device you are using to connect to the MYCROFT wifi hotspot?
If you have an ethernet connection available and are comfortable ssh’ing into your device, you could set the Wifi credentials manually in your wpa\_supplicant.conf. Let me know if you need instructions for that.
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 17, 2020, 5:32pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/5 "2020-07-17T17:32:35Z")
I have a monitor hooked up to Mycroft so i don’t need to use ssh and yes if there is a faster way of connecting him to the internet please give it to me
THANKS GEZ
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 18, 2020, 8:09pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/6 "2020-07-18T20:09:00Z")
yes i would like the instructions
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 19, 2020, 8:44pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/7 "2020-07-19T20:44:42Z")
okay whilst I was trying and weighting for your instructions i looked for a way to edit the conf and i found it, Editing the `wpa_supplicant.conf(https://mycroft-ai.gitbook.io/docs/using-mycroft-ai/get-mycroft/picroft#editing-the-wpa_supplicant-conf-file[note not using Ethernet cable])` but when i did it i am getting
[Error writing /ect/wpa\_supplicant.conf: no such file or directory]
(note looks mine looks like )
GNU nano 2.2.6\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_modified
country=US
network=(
ssid="#"
psk="@"
}
(not like)
country=US
network={
ssid=“MyNetworkSSID”
psk=“mypassword”
now i am looking at a reddit post from 2 years ago ([https://www.reddit.com/r/raspberry\_pi/comments/70w04w/editing\_wpa\_supplicantconf\_to\_connect\_to\_network/dn7epsa/](https://www.reddit.com/r/raspberry_pi/comments/70w04w/editing_wpa_supplicantconf_to_connect_to_network/dn7epsa/)) that says i am looking for a completely different directory.
SO WHAT IS MY ACTUAL PROBLEM
1. dose my wpa\_supplicant-conf not exist in my Mycroft mark 1 unit
2. is the reddit post right because i was looking at picroft stuff
3. did i type it wrowng
TAKE A PICK
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 20, 2020, 2:19am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/8 "2020-07-20T02:19:33Z")
ok so I did type something wrong and now I do have a connection to WIFI. I am a little put off because he said he said he could not launch or find something i am going to check the WIFI again but he is still not working. is there any thing else than the WIFI conf i need to change
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 20, 2020, 2:34am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/9 "2020-07-20T02:34:10Z")
btw i curently am in the client and it is saying
l ~~~~ ycroftAI/precise-data/raw/dist/armv71/latest (caused by newconnectionerror (’ \: failed to establish a new connection: [errno -2] name or service not known’))")))
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### Author:  [@JarbasAl](https://community.openconversational.ai/u/JarbasAl)
#### Post date: [July 20, 2020, 2:42am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/10 "2020-07-20T02:42:10Z")
> [@HELLWALKER](#):
>
> Error writing /ect/wpa\_supplicant.conf: no such file or directory
its ETC not ECT
I WAS NOT GOING TO ANSWER BECAUSE CAPSLOCK IS ANNOYING, PLEASE DONT USE IT AND BE A GOOD NETIZEN. Typing in all caps is Internet code for shouting, and it is rude.
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 20, 2020, 9:06pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/11 "2020-07-20T21:06:34Z")
Okay sorry man I just wanted to enficise some thing
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### Author:  [@gez-mycroft](https://community.openconversational.ai/u/gez-mycroft)
#### Post date: [July 21, 2020, 5:52am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/12 "2020-07-21T05:52:42Z")
Hey, glad you worked it out!
Is that working now with the path corrected from ect to etc?
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 21, 2020, 12:56pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/13 "2020-07-21T12:56:53Z")
Yes but aparantly he says there is still more I also posted the error message I got. Is it possible to connect mycroft to 5 ghz WiFi.
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### Author:  [@Dominik](https://community.openconversational.ai/u/Dominik)
#### Post date: [July 21, 2020, 1:18pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/14 "2020-07-21T13:18:40Z")
Raspberry Pi3 based Mycroft-devices (e.g. Mark-I or Picroft) do not support 5GHz Wifi by default, because Pi3 does not have a 5GHz capable Wifi-chip onboard. You may try a USB-Wifi-Dongle with 5GHz chipset…
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### Author:  [@Michael\_Canavan](https://community.openconversational.ai/u/Michael_Canavan)
#### Post date: [July 22, 2020, 9:14am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/15 "2020-07-22T09:14:46Z")
On the Raspberry Pi 3B+ and Raspberry Pi 4B, you will also need to set the country code, so that the 5GHz networking can choose the correct frequency bands. You can do this using the `raspi-config` application: select the ‘Localisation Options’ menu, then ‘Change Wi-Fi Country’. Alternatively, you can edit the `wpa_supplicant.conf` file and add the following. (Note: you need to replace ‘GB’ with the 2 letter ISO code of your country. See [Wikipedia](https://en.wikipedia.org/wiki/ISO_3166-1) for a list of 2 letter ISO 3166-1 country codes.)
[https://www.raspberrypi.org/documentation/configuration/wireless/wireless-cli.md](https://www.raspberrypi.org/documentation/configuration/wireless/wireless-cli.md)
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 22, 2020, 10:38pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/16 "2020-07-22T22:38:00Z")
so I found a mistake when i was looking back on the .conf. and i fixed it and i have a new error message
l ~~~~ ycroftAI/percise-data/raw/diat/armu71/latest (Caused by NewConnectionError(’\: Falied to establish a new connection: [Errno-2] Name of sevice not known’))")))
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 22, 2020, 10:44pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/17 "2020-07-22T22:44:37Z")
so what diose this error message mean and how do I fix it
> [@HELLWALKER](#):
>
> l ~~~~ ycroftAI/percise-data/raw/diat/armu71/latest (Caused by NewConnectionError(’\: Falied to establish a new connection: [Errno-2] Name of sevice not known’))")))
I miss gez
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 22, 2020, 10:45pm UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/18 "2020-07-22T22:45:33Z")
btw i am using an actual mark 1 not piecroft
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### Author:  [@HELLWALKER](https://community.openconversational.ai/u/HELLWALKER)
#### Post date: [July 23, 2020, 1:27am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/19 "2020-07-23T01:27:21Z")
just restarted mycroft and he says that he can not set up his net work
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### Author:  [@gez-mycroft](https://community.openconversational.ai/u/gez-mycroft)
#### Post date: [July 24, 2020, 12:55am UTC](https://community.openconversational.ai/t/trouble-connecting-mark-1-to-wifi/9120/20 "2020-07-24T00:55:56Z")
Hey, on the surface it looks like a DNS failure. Can you post the config you are using, with your password replaced of course 🙂
Please format this as code by using three backticks (usually to the left of the 1 key) like so:
```
your configuration
```
or is it still:
```auto
country=US
network=(
ssid="fort knox"
psk="secret password"
}
```
Actually just noticed that has mismatched parantheses, so make sure its `network={`
Can you verify if the device is connecting to the router either from the DHCP registrations on your router, or run `ifconfig` on the device.
What sort of authentication are you using on your network?
Do you have a hidden SSID? If so try adding `scan_ssid=1` to the network