# Mark II with Neon AI does NOT like to reboot
**URL:** https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901
**Category:** Hardware
**Tags:** neonai, support, markii
**Created:** [August 23, 2024, 2:57am UTC](https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901 "2024-08-23T02:57:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@mtwannabe](https://community.openconversational.ai/u/mtwannabe)
#### Post date: [August 23, 2024, 2:57am UTC](https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901/1 "2024-08-23T02:57:49Z")
Is there a known issue when rebooting the Mark II with Neon AI using the LCD?
When I choose reboot from the menu it seems to shutdown every so nicely, but
when it comes up it just sits at:
RAMDISK: incomplete write (-28 !=131072)
Failed to flush()
this is using the SSD preloaded from NeonAI.
The only way I can fix it is to pull the backup I made when I got the SSD and reimage. It then comes up fine, but again when I need to reboot it does the same thing.
I’d like to have this more stable. I should be able to reboot the device 100 times and it should come back up 100 times unless I screwed up the gui or something. In this case, I can’t even SSH to the box to look at the logs.
What was I doing. Well, it does not seem to matter. I can literally reimage, bring it up wait 30 minutes and reboot thru the interface and it will do it again.
I have tried another RPI4 as well just take that out of the equation.
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### Author:  [@NeonDaniel](https://community.openconversational.ai/u/NeonDaniel)
#### Post date: [August 28, 2024, 2:40am UTC](https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901/2 "2024-08-28T02:40:37Z")
Just to clarify, that message comes up after you select “Reboot” from the menu, or after you plug the Mark2 back in after being powered off (or both)?
I haven’t seen that before and it’s odd that failing to flush the ramdisk to SSD would cause an issue like that…
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### Author:  [@mtwannabe](https://community.openconversational.ai/u/mtwannabe)
#### Post date: [August 29, 2024, 1:55pm UTC](https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901/3 "2024-08-29T13:55:21Z")
I found out the problem. The problem is a known issue with SSD’s on RPI4. You can read more about the issue here:
> **[SQUASHFS error / EXT4-fs error](https://community.home-assistant.io/t/squashfs-error-ext4-fs-error/293167/21)**
>
> Hi there. First time posting here. Was anyone able to solve this error? I started to have the same error almost every day or every couple of days. Home Assistant runs fine until it doesn’t. I run a dedicated Pi 4gb ram with Hass OS on an SSD....
I have since moved to using this particular SSD only as storage (no squashfs) and the pi 4 is now botting off a small usb stick. I’ve rebooted a total of 15 times and no issue at all. When I get a chance I will try again with another SSD.
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### Author:  [@NeonDaniel](https://community.openconversational.ai/u/NeonDaniel)
#### Post date: [August 29, 2024, 4:25pm UTC](https://community.openconversational.ai/t/mark-ii-with-neon-ai-does-not-like-to-reboot/15901/4 "2024-08-29T16:25:53Z")
Interesting… Thanks for tracking that down!