# Can't access SSH into Neon

**URL:** https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812
**Category:** Neon AI's Voice AI Platform
**Created:** [August 4, 2023, 2:04pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812 "2023-08-04T14:04:06Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![cybrfalcon](https://community.openconversational.ai/letter_avatar_proxy/v4/letter/c/b19c9b/32.png) [@cybrfalcon](https://community.openconversational.ai/u/cybrfalcon)
#### Post date: [August 4, 2023, 2:04pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812/1 "2023-08-04T14:04:06Z")

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I’ve installed and updated Neon to 23.07.20 on my Mark II. I can’;t ssh into it and when I try to enable ssh from the menu screen, nothing seems to happen. I’ve rebooted and powered it up/down since the update and nothing changes.

The time came up 1 hour off and the temperature is in Centigrade and I can’t find a way to change either of those from the home screen so I am assuming I need to ssh into it and change some files.

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### Author: ![fromport](https://community.openconversational.ai/user_avatar/community.openconversational.ai/fromport/32/4303_2.png) [@fromport](https://community.openconversational.ai/u/fromport)
#### Post date: [August 4, 2023, 3:06pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812/2 "2023-08-04T15:06:16Z")

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These are a few of the standard commands you could use with voice commands:

> **[Neon AI Skills Guide | Neon AI](https://neon.ai/SkillExamples)**
>
> Call me Neon. I enable new advanced conversational AI hardware and software for home and business. I am a conversational artificial intelligence assistant, augmented with Neongecko.com code, and Conversation Processing Intelligence technology. I am...

“hey [wakeword] Use imperial units” should switch you to freedom units again 😄

Regarding ssh: are you sure you are using the right IP address to ssh to ?  
On the touchscreen → settings → about  
will you show you the current ip address

ssh neon@[ip\_address\_of\_neon]

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<div class="post-metadata">

### Author: ![cybrfalcon](https://community.openconversational.ai/letter_avatar_proxy/v4/letter/c/b19c9b/32.png) [@cybrfalcon](https://community.openconversational.ai/u/cybrfalcon)
#### Post date: [August 4, 2023, 3:08pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812/3 "2023-08-04T15:08:28Z")

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Yeah, finally figured that out. Duh. But I still have the ssh issue.

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<div class="post-metadata">

### Author: ![fromport](https://community.openconversational.ai/user_avatar/community.openconversational.ai/fromport/32/4303_2.png) [@fromport](https://community.openconversational.ai/u/fromport)
#### Post date: [August 4, 2023, 3:09pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812/4 "2023-08-04T15:09:17Z")

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Just updated my earlier posting with ssh suggestion

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<div class="post-metadata">

### Author: ![cybrfalcon](https://community.openconversational.ai/letter_avatar_proxy/v4/letter/c/b19c9b/32.png) [@cybrfalcon](https://community.openconversational.ai/u/cybrfalcon)
#### Post date: [August 4, 2023, 3:25pm UTC](https://community.openconversational.ai/t/cant-access-ssh-into-neon/13812/5 "2023-08-04T15:25:24Z")

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Yep. I verified the address on the home screen matches the DCHP lease on the router and even had it vocalize the address. They all match.
